Migration

Option 1 – Drag and drop

When moving your clients to Hosted Exchange using Outlook, you can access the emails within existing PSTs alongside the new hosted mailbox. By simply selecting a group of emails from the existing PST, and dragging them into the new hosted mailbox, your client's messages will automatically copy from your local machine to MessageStream’s Hosted Exchange service.

If you upload a large number of messages, it may take several hours to complete the transfer, so we recommend choosing from only a limited period when making your selection. For example, your clients may need daily access to the last 3 months’ emails, so you would copy these only, and leave older messages in the existing profile. Once synced, these 3 months’ emails will be available in Outlook, in Outlook Web Access and on any connected mobile device, along with all new messages.

Option 2 – Connecting a PST file

If you’re migrating your client from an existing Exchange or Small Business Server, you can export the on-server messages to PST files. These files can be easily linked to Outlook. In fact, several PST files can be accessed from within Outlook at any one time.

After connecting the PST file to Outlook, you can choose to ‘drag and drop’ a selected number of messages as in Option 1 for your daily use.

Option 3 – MessageStream Migration Service

For reseller, we provide free access to MessageStream’s Migration Service. Bookings can be made to have access to servers within our network which will allow you to upload larger PST files onto the Hosted Exchange service.

You first transfer your clients' PST files to our network using FTP or send them to us on a password-protected disk. Using Remote Desktop Connection built into Windows, you then access a remote Outlook installation which is local to the MessageStream Exchange platform. These PST files can then be connected to the Outlook profiles, providing a simple, high-speed method of adding messages to the Exchange platform.