MessageStream in your office
Desktop
At the desktop level, there are no changes. Only ‘genuine’ email arrives in Outlook, for example, either from your internal server, or directed from a hosted email service as before. Team members can log in to myMessageStream using their browser to view their own email, including both blocked spam and viruses as well as email that’s been archived long-term.
Mail server
Your business may have an on-site mail server, such as Microsoft Exchange or Small Business Server. Inbound email first diverts through MessageStream before moving on to your network as before. No changes are required to receive email from MessageStream.
Outbound email
If you’re sending outbound email through MessageStream for archiving, a small change to the outbound server is required. This is usually a single update on your mail server, ensuring all email is routed through MessageStream at the gateway.
MX records
To ensure your email is first diverted to MessageStream, a small change is required to your domain’s record MX records. This is normally done by your domain administrator or domain hosting company. MessageStream’s customer support experts are on-hand to help you make these changes.
Central administration
Securely through myMessageStream on any browser, designated managers can be assigned ‘Master’ account status. Assigning this status allows overall global control of MessageStream’s settings and email archive access.
